Privacy Policy

Sandi Design & Build Inc. — Last updated: April 2026

Overview

Sandi Design & Build Inc. ("we," "us," or "our") operates the website at https://sandidb.com and an internal SMS messaging program for employees. We are committed to protecting your personal information and being transparent about what we collect and how we use it. This Privacy Policy applies to information collected through our website, contact form, and SMS messaging program.

Information we collect

When you use our contact form, we may collect the following information:

  • Your name

  • Your email address

  • Your phone number

  • Information about your project or inquiry

  • Your preferred method of contact

For employees who would like to opt-in to in our SMS messaging program (see details here: https://www.sandidb.com/sms-consent), we collect:

  • Mobile phone number

  • Message content sent and received through the program

  • Opt-in consent records

  • Opt-out status and history

We do not collect payment information through our website. We do not use tracking pixels, advertising cookies, or third-party analytics beyond basic site traffic data. No mobile information will be shared with third party/affiliates for marketing or promotional purposes.

How we use your information

We use the information you provide solely to:

  • Respond to your inquiry or project request

  • Communicate with you about our services

  • Follow up on consultations or project discussions

  • Operate our internal SMS messaging program (for enrolled employees)

  • Send work-related SMS notifications to opted-in employees

  • Process opt-in and opt-out requests

No mobile information will be shared with third party/affiliates for marketing or promotional purposes.

SMS data — no sharing for marketing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are never sold, rented, shared, or transferred to any third party for any purpose other than operating the SMS program.

SMS-related data is shared only with Twilio, our SMS service provider, and only to the extent necessary to deliver messages. Twilio acts as a data processor on our behalf and is bound by its own privacy and security obligations. No other third parties receive SMS opt-in information, mobile numbers, or message content from us.

Cookies

Our website may use basic cookies to support site functionality. These are not used to track you across other websites or for advertising purposes. You may disable cookies in your browser settings without affecting your ability to use our site.

Data retention

We retain contact form information only as long as is necessary to respond to your inquiry or maintain our business relationship.

SMS consent records and associated mobile numbers are retained for the duration of each employee's tenure and for a reasonable period afterward for compliance recordkeeping. Employees may request deletion of their SMS data at any time by contacting us at info@sandidb.com.

You may request that we delete any of your information at any time by contacting us.

Third-party services

Our website is hosted on Squarespace. Squarespace may collect certain technical data such as IP addresses and browser information as part of normal website operations. Please refer to Squarespace's Privacy Policy for more information on their data practices.

Our SMS messaging program is operated through Twilio. Twilio processes mobile numbers and message content solely for the purpose of delivering messages on our behalf. Please refer to Twilio's Privacy Policy for more information on their data practices.

Your rights (California residents)

As a California resident, you have the right to request access to the personal information we hold about you, request that we delete your personal information, and opt out of any sale of personal information (we do not sell personal information). To exercise any of these rights, please contact us directly at info@sandidb.com.

Children's privacy

Our website and SMS program are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Sandi Design & Build Inc. Email: info@sandidb.com